Since 25.5.2018 the General Data Protection Regulation (EU) 2016/679, also known as GDPR, is being implemented, which strengthens the framework for the protection of data subjects with regard to the processing of personal data in the European Union. DIGEA with respect to personal data, complies with the GDPR in the context of its activity and scope and takes the respective technical and organizational measures for the effective protection of personal data, in accordance with the GDPR.
Digea is considered as processor with the following contact details:
Address: Sorou 26 street, Maroussi, P.O. Box 15125, Athens
Phone: +217 7770100
E – mail: email@example.com
The personal data collected and processed by DIGEA are limited to those necessary for the specific and clearly defined purpose and the specific legal basis, for each circumstance.
In this context, the processing that takes place concerns the personal data you provide to DIGEA when you visit our official web sites or our facilities, when using our services or interact with us, for example by sending a contact form as well as when there is a contractual relationship.
Such personal data is:
In the event that processing is based on consent, DIGEA follows all the relevant procedures provided by the GDPR.
Personal information is collected in accordance with the GDPR and the applicable legislation, either at the beginning of your relationship with the company or later, and are processed on a legal basis:
consent to the processing of your personal data for one or more specific purposes
for the performance of a contract
for compliance with our legal obligations
for the purposes of our legitimate interests,
DIGEA might process your personal data for the following purposes by legal basis:
Consent to the processing of your personal data for one or more specific purposes
To identify and communicate with you
For the performance of a contract
For communication during pre-contract or contract performance
For compliance with our legal obligations
To fulfill our obligations, imposed by current legislation, on our consumers, our producers and our staff.
To fulfill our obligations under applicable law on disclosure to Public Authorities
4. for the purposes of our legitimate interests, such as:
• To develop and improve our services through your activities and interests.
• Complaints management
• For the protection and security of our IT systems
DIGEA may also process personal data for the following indicative purpose categories:
The staff of DIGEA has access to your personal data, in the course of performing the duties assigned to them by the company as a controller.
DIGEA may be required or entitled to disclose your personal data to a number of third parties such as:
provided that privacy and confidentiality is always respected.
DIGEA retains your personal data for a period defined by the applicable legal and regulatory framework.
In order to make sure our site is working properly, we may sometimes put a small piece of data known as cookie on your computer or mobile device. A cookie is a text file that is stored by a web server on a computer or a mobile device. The content of a cookie can only be retrieved or read by the cookie server. Text in a cookie often consists of identifiers, site names and some numbers and characters. Cookies are unique to browsers or mobile apps you use, and allow sites to store data, such as your preferences.
You can view our Cookies policy here
At DIGEA we work daily to ensure that the personal data we receive:
You may at any time be informed by us of and access to your personal data we hold.
You have the right to contact us to correct the data that is inaccurate or incomplete.
If we are not obliged by law to maintain the data we hold and relate to you, you can ask for your personal data to be deleted.
You can ask us to forward your data to another organization
In case you disagree with the way we process your personal data, you can request the interruption or limitation of the processing
You have the right to withdraw your consent to process your data at any time.
DIGEA will make every effort to respond to your request without delay and in any case within one month of receiving it. This period is extended for a further two months if it is necessary taking into account the complexity of the request and the number of requests. DIGEA will inform you of this extension within one month of receipt of the request and of the reasons for the delay. If you have submitted the request by electronic means, the update is provided, if possible, by electronic means, unless you request otherwise.
In case DIGEA satisfies your request (a) to limit the processing of your data; or (b) to terminate the processing of your data; or (c) to delete your data from the company's records and if they are necessary for the preparation or continuation and performance of a contract, then either the termination by you of the relevant agreement or the inability to process your request is automatically implied.
DIGEA is in any case entitled to refuse the satisfaction of your request to restrict the processing or deletion of your personal data if such processing is necessary for the foundation, exercise or support of its legitimate rights or the fulfillment of its obligations.
The above services are provided free of charge. However, if your claims are manifestly unfounded, excessive or recurrent, DIGEA may either impose a reasonable fee, inform you or refuse to respond to them.
To exercise your rights click here [only available in Greek].
You have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the legitimacy of the processing that was previously based on it and was made prior to its revocation.
If you have any questions about protecting your data, you can email firstname.lastname@example.org and we will respond to you as soon as possible and not later than one month.
You have the right to file a complaint to the Personal Data Protection Authority (https://www.dpa.gr/) which is the competent supervisory authority for the protection of the fundamental rights and freedoms of natural persons with regard to the processing of their personal data if you believe that your rights are being infringed in any way.
We encourage you to read our Personal Data Protection Policy