Retuning
You are all set to watch the program you want!
(1) Each device and/or brand differs and may therefore follow a different procedure for scanning and storing channels. The following steps depict the most commonly used wordings, therefore if you require more specific information you may have to refer to the operating manual of your device.
Common problems that you may encounter and their possible solutions
The name of the TV program appears correct. I see a black screen with no sound.
Delete all stored programs and perform a new program search/scan. Alternatively, you can reset your receiver to its “factory settings” and then proceed with a new “automatic search/scan” (1) .
The name of the TV program appears normally. I see a black screen with normal sound.
If the Transmitter Sites that serve your location broadcast TV stations in High Definition, it is likely that your device does not support High Definition signal reception.
You can continue to watch your favorite programs in Standard Definition, or you can get a decoder that supports High Definition (HD) signal reception.
After an automatic search/scan process, your receiver may have changed the order in which the TV stations were stored in your device. To change this order, follow these steps:
For more information continue to Frequently Asked Questions.
(1) As this procedure differs for each receiver, we suggest that you consult the instructions manual of your device.